Privacy Policy

Last Updated 6/18/2025

The Thorn Group is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information through our website, communications, and services.

1. Information We Collect

We may collect the following:

• Personal Information: Name, phone number, email, address

• Project Information: Details submitted through contact forms

• Communication Data: Email, phone, SMS interactions

• Technical Data: IP address, browser type, cookies, device data

2. How We Use Your Information

We use the information to:

• Respond to inquiries

• Schedule and manage appointments

• Provide project updates and service communications

• Send SMS messages if you’ve opted in

• Improve website performance and user experience

• Comply with legal and regulatory obligations

3. SMS Privacy

Your phone number and related data will only be used for transactional and service-related communications. We do not share or sell your SMS data for marketing purposes. You can opt out at any time by replying STOP.

For more information about SMS services, please visit our Terms & Conditions page.

4. Sharing Your Data

We do not sell or rent your personal information. We may share it only with:

• Trusted vendors (e.g., RingCentral) who assist in delivering SMS or communications, under strict confidentiality agreements

• Legal authorities when required by law

5. Cookies and Analytics

Our website may use cookies or similar technologies to enhance site performance and understand usage patterns. You may disable cookies in your browser settings.

6. Data Security

We implement technical and organizational safeguards to protect your information. However, no data transmission over the internet is 100% secure.

7. Your Rights

You have the right to:

• Access or correct your data

• Request deletion of your data

• Opt out of communications, including SMS

8. Children’s Privacy

Our site and services are not intended for children under 13. We do not knowingly collect data from children.

9. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.

10. Contact Us

If you have questions or requests about this Privacy Policy, contact us:
📧 admin@thethorngroup.com
📞 (210) 222-0194